Terms and Conditions
Terms and Conditions for Online Flight Booking in Nepal
1. Booking Confirmation:
- Upon completing a flight booking, you will receive a confirmation email with your itinerary and booking details. It's essential to check this information for accuracy.
2. Payment Terms:
- Payment must be made in full at the time of booking. Accepted payment methods typically include credit/debit cards and sometimes local payment options.
3. Cancellation and Refund Policy:
- Cancellations may incur fees depending on the airline's policy. Refunds for cancelled flights may take several weeks to process.
- Non-refundable tickets are common; therefore, it's vital to review the specific fare rules at the time of booking.
A. Definition: No Show
- A "No Show" occurs when a passenger does not board their scheduled flight and has not canceled their reservation in advance.
b. Consequences:
- Loss of Fare: Many airlines will forfeit the entire fare paid for the reservation if the passenger does not show up. This means that the passenger will not receive a refund for any unused segments of their ticket.
- Cancellation of Subsequent Flights: If the ticket is part of a multi-leg journey, missing the first flight can lead to the cancellation of all subsequent segments. Airlines often have policies stating that if you do not show for the first leg, they cancel the rest of the itinerary.
c. Changes to Itinerary:
- Changes to your booking (dates, routes, passenger names) may be allowed but often come with additional fees. It’s essential to review the airline's change policy.
5. Luggage Allowance:
- Check the baggage policy for your airline. Most airlines specify a maximum weight for checked luggage and may charge for excess baggage.
6. Check-in Requirements:
- Online check-in is generally available 24-48 hours before departure. Ensure you have all necessary documents (e.g., passport, visa, etc.) ready for check-in.
7. Travel Restrictions:
- Be aware of any travel restrictions or requirements due to COVID-19 or other regulations. This includes health checks, quarantine, or specific documentation.
8. Customer Support:
- For any inquiries or issues regarding your booking, customer support contact information should be readily available. Response times may vary.
9. Use of Personal Information:
- By booking online, you agree that your personal information may be used in accordance with the service provider's privacy policy.
10. Governing Law:
- Any disputes that may arise from the booking will typically be governed by the laws of Nepal.
11. Frequent Flyer Status: If you are a member of a frequent flyer program, check if there are any specific rules or benefits that might apply to you.
Important Note:
Always read the specific terms and conditions presented during the booking process, as they can differ from one airline or booking platform to another. For the most accurate information, refer directly to the airline’s official website or trusted travel agencies.
If you have any further questions or need assistance with your flight booking, feel free to ask!